FAQs

1. What should I do if the app is not connecting to my TV?

• Make sure your phone and TV are connected to the same Wi-Fi network.
• Ensure that the app is updated to the latest version from the Play Store.
• Check that your TV or streaming device is also updated to the latest version.
• If you’re using a VPN, please turn it off, as it may interfere with the connection.

2. How do I know if my TV is compatible?

• Most smart TVs that support Wi-Fi connectivity are compatible.
• Check if your TV and phone are connected to the same Wi-Fi.
• Make sure your TV is powered on.
• Compatibility may vary by TV model and operating system.

3. Why is the remote not responding?

• Restart the app and try again.
• Restart your TV to refresh the connection.
• If the issue persists, try forgetting and then reconnecting to your Wi-Fi network.

4. How do I cancel my subscription?

• Open the Google Play Store and tap your profile icon.
• Go to Payments & subscriptions > Subscriptions.
• Find the subscription and tap Cancel subscription, then follow the steps.
• Note: Uninstalling the app does not cancel the subscription. You may still have access until the end of the paid period.

Contact Support

For any questions, you can reach us at: [email protected]